Easiest access to the museum is from the Puutarhakatu side. An easily accessible ramp starts from the left side of the main door stairs. There is an automatic opening button on the door.
The info desk is immediately to the front left as you arrive inside the museum.
The ticket office is immediately to the front left as you arrive inside the museum. A personal assistant or interpreter will have access to the museum free of charge.
The cloakroom is to the right beside the stairs going up. The cloakroom has self-service. Please leave umbrellas, backpacks, large bags and wet coats in the cloakroom. This helps us protect the works of art together. When you turn, a bag or backpack could accidentally hit a work of art. Please also leave any drinks and snacks in the cloakroom. If you need a drinking bottle for your museum visit for health reasons, consult the staff.
Beside the racks with hangers there are free safety deposit boxes.
Assistive device lending
A wheelchair and baby carriage are available for loan by the coat check. Folding chairs are also available. The staff will be happy to assist you.
The elevator to the other floors of the building is next to the cloakroom. The door of the elevator does not open automatically but our staff is happy to help you. The art museum has three floors, with the entrance on the middle floor.
The museum shop is next to the ticket office.
The toilet facilities are in the basement. The toilets are seperate fore males and females. A spacious toilet suitable for persons utilizing accessibility tools with an emergency call button is in the basement. If arriving by elevator, first take a turn to the right and then left. The art museum is a toilet pass location. If necessary, contact the staff for more information and describe your service needs.
The nursery room is in the basement. If arriving by elevator, first take a turn to the right and then to the left.
Service dogs allowed
Guide and assistance dogs are welcome at the art museum.